Terms and Conditions
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Terms and Conditions

Kings Coffee and Books is owned and operated by The River of Life Church (Dumfries). Registered Scottish Charity no: SC049246 (formerly SC019962)
YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.

We accept no liability for the accuracy of information contained on product pages or on the website, which may contain inaccuracies or typographical errors.
We use all reasonable endeavours to adhere to the delivery times set. Please see the Delivery Page for detailed information on delivery timescales.

Privacy
Please refer to our Privacy Policy for details of data storage, GDPR compliance and other matters relating to privicy of personal data.

Third Parties
We will not rent or sell your name, address, e-mail address or personal information to any third party.

Returns
If you are not satisfied with a product that you have bought, please contact us to tell us why you are not satisfied, and include the name of the product, along with the expiry date on the back of the pack. Any images you can provide will be additionally helpful.
Kings Coffee and Books makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact us within 3 days of receipt for a replacement to be sent.

Delivery
Please see the Delivery Policy page for detailed information on delivery timescales. If your order has not arrived within these timescales, customers should contact us:
mark@kings-online.co.uk. Kings Coffee & Books, 12 Queensberry Street, Dumfries, DG1 1EX, Scotland, UK. 01387 254444

Refunds
If your purchase from Kings Coffee & Books is found to be faulty, damaged or unsatisfactory, please contact us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.

Cancellations
You may cancel your order by informing us of this by e-mailing mark@kings-online.co.uk any time up to 14 days after receiving delivery. Goods are to be returned to us at your expense in an unused, unopened condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt of evidence of having sent the goods back or within 30 days of your cancellation, whichever is the earlier.
Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be forwarded to our team at the address above.

General
We reserve the right to alter prices to take into account forces beyond our control (e.g. currency fluctuations, increased supplier costs).

Medical Disclaimer
The responsibility to protect against allergens is with the customer, although every effort will be made to highlight any specific allergens, you should check first if in doubt.

External Links
We are not responsible for the content of external links, blogs and websites. These are provided for information purposes only.